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Library Learning Commons Access Services Policies

Requesting Materials using the Lockers

Place a Hold on Materials you Would Like to Pick Up at a Locker Location

  1. Login to your HELM library account with your student ID (900#) and PIN (the last four digits of your phone) at Trouble logging in? Please go to step 8.
  2. Once you locate the item you want, click on Place Hold 
  3. On the next screen, choose the pick-up location you want from the drop-down menu, and then check the box that says "Locker Pickup?".
  4. Also on that screen you may be able to pick a specific copy of the item. If so, you can leave the default selection, or you can choose the item at, or closest to, your pick-up location.
  5. Click Confirm Hold at the bottom of the page.
  6. The next screen will show the hold and any others you have. Repeat the steps for each item you want to place on hold.
  7. You will receive an email confirming your hold(s), and you will also receive an email with instructions on how to retrieve your materials from the locker. You will have 72 hours (3 days) from the time you receive your instructions to pick-up your materials from the locker.
  8. Trouble logging in? Perhaps your student ID (900#) has not been activated as a library card yet. Please use this link to activate your card. Activation link. Still having trouble? Call any of the campus Library Learning Commons and someone can assist you.

Returning Materials Using the Lockers

Return Materials using a Locker

  1. You can return materials (including Chromebooks and other tech items) using a locker if you cannot return during normal Library Learning Commons open hours.
  2. Below, choose the campus you want to use and fill out the form. After the form has been received and the request processed, you will receive an email with instructions for the return process.

Click on the campus you want to use for the return

Fall River

New Bedford