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Permalinks: Questions?

Q&A

1.  The permalink is not working:

                  --does not go directly to the item

                  --a 404 not found page

                  --window with some stuff about adding the URL to the EXproxy and hostname is ...

                  --wants a password or won't let me access the article

 

Check the following:

                  --confirm that you copied the entire URL, especially if a DOI (See Science Direct tab)

                  --check that there are no spaces between the proxy URL and the permalink or within the permalink

                  --confirm that the journal coverage holdings are accurate or that the library has a current subscription

                  --check that the proxy URL is included in the permalink (required for off campus access and authentication)

                  --check that the proxy URL is not included for open access resources, password required ones, or a catalog records

 

2.  What if I can't figure out the permalink or there isn't a permalink?

                  --Consider providing a citation and instructions to search an appropriate database 

3.  Who do I contact for help?

               --Contact a BCC librarian.    Contact information may be found under Staff Directory.
 

4I have a question about Permalinks and Course Reserves?

               --Please contact Melanie Johnson (774.357.2458) or send email

                  

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