Management: Streaming Videos from Films on Demand

    Every workplace, no matter how successful, has to deal with difficult situations. But what are the most effective ways of responding to employee issues? This presenter-led program guides audiences through a range of dramatic scenarios, including interviews with key characters who describe their thoughts and feelings as the story unfolds. This is an ideal resource for any business or manager wanting greater insight into their employees and the various strategies for dealing with difficult situations. Learning points include posting inappropriate information on social media Web sites, breaches in confidentiality, covering up mistakes, downturns in performance, and workplace bullying. Viewable/printable educational materials are available online. (11 minutes)

    Is it possible to maintain effective working relationships with friends, especially if one person manages another? A cold, sterile environment or friction between staff members won’t contribute to productivity in the workplace. As this video explores, overall performance improves where effective relationships exist and managers must learn to exercise care with their work relationships. Viewable/printable educational materials are available online. (16 minutes)

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    Tory Johnson interviews Adam Bryant about his New York Times column and book, The Corner Office, in this ABC News @ Work special report. The author discusses the five characteristics that most CEOs look for when hiring. Passionate curiosity, battle-hardened confidence, team smarts, fearlessness, and a simple mindset are some of the traits that are required to be successful in business today. Broadcast date: May 5, 2011. (8 minutes)